When Keurig quietly discontinued its Rivo Cappuccino & Latte System in Dec. 2016, the company said customers would still be able to purchase Lavazza brand pods — the only ones the Rivo accepts — in its online store, as well as from a few other retailers. Soon after, however, customers started bumping into “out of stock” notices almost everywhere online. What’s the deal? Consumerist reader John wrote in saying he’d heard Keurig has had supply chain issues, noting that all the caffeinated pod products for the Rivo have been out of stock for months at Keurig.com. On Keurig’s site there’s a warning that at least one of the out of stock...
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